GainSeeker Product
Support
Lifecycle

We recommend keeping your GainSeeker version up-to-date. However, we understand upgrades can take time. Here's our support policy:

Support Level
Fully Supported
Transition Support
Unsupported
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Timeframe (after new release)
~1 Year
~1 Year (after Fully Supported)
>2 Years (after new release)
Availability
Available from Hertzler
Not sold by Hertzler
Not sold by Hertzler
Technical Support
Full
Full
Available (limited)
Development Support
Full research
Limited research
No research
Updates/Fixes
Regular updates/service packs
Emergency fixes only
No fixes

Effective January 14, 2025

GainSeeker SuiteVersion
10.1
Latest
9.6
9.5
9.4
9.3
9.2
9.1
8.9
8.8
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Released
January 2025
December 2023
June 2022
July 2021
January 2020
April 2019
November 2018
May 2018
October 2017
Fully Supported
Today
Today
-
-
-
-
-
-
-
In Transition Support
-
Starting
January 2026
Today
(since December 2024)
-
-
-
-
-
-
Unsupported
-
Starting
January 2027
Today
‍(since June 2024)
Today
(since July 2023)
Today
(since January 2022)
Today
(since April 2021)
Today
(since April 2021)
Today
(since November 2020)
Today
(since May 2020)
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