Aligning your organization and identifying root causes
The Hertzler approach centers on collaborative system design. Our process emphasizes gathering input from a broad range of individuals within your organization because architecting the best solution means understanding the needs of those who will use and benefit from it. Some key questions to consider are:
- Who is involved?
- What do they need?
- What problems are they trying to solve?
- What challenges do they need to overcome?
- How can you help align people in these key roles?
Build a list of people in your organization who need real-time insights to facilitate decisions. These people are responsible for improving quality, profitability, and customer experience.
Key Roles of the business that need to come together
We've identified the key roles that typically engage with a Hertzler deployment:
Operations Leaders
Focused on top-line and bottom-line improvements. They ask questions like:
- How can I improve schedule adherence?
- What’s our scrap/waste/rework rate?
- How do we optimize material costs?
- How can we improve throughput and revenue?
- Can we optimize human resources? Hertzler can provide the real-time data and insights needed to answer these questions and drive improvements.
Design and Manufacturing Engineers
- Manufacturing Engineers: Concerned with optimizing the manufacturing process for quality, productivity, and throughput. They want to know if the manufacturing process is optimized. Hertzler helps them identify bottlenecks, reduce downtime, and improve overall efficiency.
- Design Engineers: Focused on product design and customer experience. They ask questions like:
- How do manufacturing defects impact customer satisfaction?
- Can design improve the customer experience? Hertzler can help them analyze quality data and identify design flaws that impact production and customer satisfaction.
Supply Chain Leaders
They seek to understand and optimize the entire supply chain, from suppliers to customers. They ask questions like:
- How is quality across my supply chain?
- How can we be more responsive and flexible for our customers?
- How do we optimize the pull-through supply chain? GainSeeker and GS Premier provide the necessary visibility and data to answer these questions and improve the supply chain.
Continuous Improvement and Quality Leaders
Focused on identifying and prioritizing improvement projects, ensuring team productivity, reducing project cycle times, and measuring success. They ask questions like:
- What improvement projects should be the top priority?
- Are improvement teams productive, or do they spend all their time chasing data?
- How can we reduce project cycle times?
- Do improvements stick?
- How do we measure success? GainSeeker and GS Premier provide the tools and data needed to answer these questions and drive continuous improvement initiatives.
By understanding the needs and perspectives of these key roles and addressing their key questions, you can effectively leverage GainSeeker and GS Premier to break down silos, foster collaboration, and build a data-driven culture of continuous improvement.
Key Benefits of GainSeeker and GS Premier:
- Higher performance
- Increased supply chain flexibility
- Improved customer satisfaction
- Increased asset usage
- Reduced material and human costs
- Increased revenue
Aligning your organization around GainSeeker and GS Premier can significantly improve quality, efficiency, and profitability.
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